Start Here: New User Guide

Welcome to Collision Clarity.

This guide walks you through the recommended setup and workflow for sending your first repair plan, from connecting CCC Secure Share to sharing the completed repair documentation file.

Pick your path

If you are an organization admin

Start with the Secure Share setup.

Complete the one-time Secure Share setup so CCC ONE repairs can flow into Collision Clarity.

Begin with Secure Share setup →

If you are a repair planner

Start with Create a Portal.

Once Secure Share is complete, start with Create a Portal and continue through the repair plan workflow.

Begin with Create a Portal →

The Quick Start sequence

  1. 0 Set Up the CCC Secure Share Integration Complete the one-time admin setup so CCC ONE repairs can flow into Collision Clarity.
  2. 1 Create a Portal Start a new repair from a CCC Secure Share intake.
  3. 2 Add Repair Documentation Upload and organize photos, videos, and documents from desktop or mobile.
  4. 3 Fulfill Documentation Requirements Label and link the required documentation so each requirement is counted as fulfilled.
  5. 4 Set Up the Repair Plan Build repair plan lines and link supporting documentation to each line.
  6. 5 Send a Repair to Review Send the repair for review before it is shared externally.
  7. 6 Review a Repair Review repair details and documentation before sending or sharing.
  8. 7 Share a Repair Externally Share completed repair documentation through a secure link.

Need help?

If you get stuck, email help@collisionclarity.com or search the Help Center.

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