Add photos and finish the checklist
Use the Media tab to add photos and finish the checklist.
- See what is missing
- Add a photo for a checklist item
- Add other photos, videos and documents
- Name a photo yourself
- Hide, move, turn or delete a photo
- Find a photo
- If something goes wrong
See what is missing
Click the Media tab. A red number on the tab shows how many items are missing.
On a phone, the checklist opens first. On a computer, it is on the left.
The Documentation card shows how much is done. Under it you may see two lists:
- Pre-Repair Documentation is for the whole repair.
- Repair Documentation is for repair lines. Each item starts with # and its line number.
Red items are missing. Done items have a green check mark. A finished list closes by itself.
Add a photo for a checklist item
On a phone
- Tap Add on a red item.
- Tap Camera and take the photo.
- Tap Done. The item gets a green check mark.
To use a file already on your phone, tap Device in step 2. Pick the file. The upload starts by itself, so skip step 3.
On a computer
- Click Add on a red item in the checklist on the left.
- Click Device and pick the file. The item gets a green check mark.
To use your phone instead, click Phone. See Take photos with your phone.
The app names the photo. If the item starts with #, the app also links the photo to its repair line.
The other button, Media, uses a photo already on the repair.
Add other photos, videos and documents
Use Import at the top of the Media tab.
On a phone
- Tap Import. A menu opens with three choices.
- Tap Take photos or Record video.
- Tap Done when you finish.
To use files already on your phone, tap Choose from device in the menu. Pick your files, then tap the Upload button.
On a computer
- Click Import. The Add media window opens.
- Drag files into the window, or click the box in the middle to pick them.
- Click the Upload button.
Name a photo yourself
The name on a photo is its label. A photo with no label says Add label.
- On a computer, click the label under the photo. On a phone, tap View All, tap the photo, then tap the label near the top. A list opens.
- Pick a checklist item from the list. Or type a new name and click Create.
Hide, move, turn or delete a photo
On a phone, tap View All first. Click the photo to open it. The buttons are at the top.
- Move to puts the photo under Photos, Videos, Documents or Invoice.
- The eye with a line through it hides the photo.
- The round arrow turns the photo.
- The trash can deletes the photo. Click Confirm removal to finish.
You cannot undo a delete.
A hidden photo is not deleted. The customer does not see it. To bring one back, see Find a photo.
Find a photo
On a computer
Look above the photos.
- Type in Search media to search labels and file names.
- Click a type, such as Photos or Videos. On a smaller screen, the types are in the list that says All.
- To change the order, open the list that says Oldest first.
- View linked shows photos linked to a repair line.
- View hidden shows hidden photos.
On a phone
- Tap View All.
- Type in Search media, or tap Filter.
- In the Filter & sort panel, pick a type, an order, Linked media or Hidden media.
- Tap the Show button at the bottom.
To bring a hidden photo back, show the hidden photos first. On a phone, tap Unhide. On a computer, move your mouse over the photo and click the eye.
If something goes wrong
An item stays red.
- The item may need a video or a document.
- A label you typed must match the whole item name.
- An item that starts with # also needs a link to its repair line. To make that link, click Add on the item, then Camera or Device.
Photos from Nexsyis have no label. Add the labels yourself. See Name a photo yourself and Nexsyis photos are not showing.
What to do next
Next, see Link photos to the repair plan.
Stuck?
Click Help in the menu to send us a message. You can also email help@collisionclarity.com.