Add Repair Documentation

Add, label, and manage media within a repair: photos, videos, and documents that prove the damage and the work performed. Both desktop and mobile workflows are supported.

last_reviewed: 2026-04-27

Note: If your shop uses Nexsyis and has an active integration with Collision Clarity, media added in Nexsyis will automatically sync and appear in the Repair Documentation tab.

Step 1: Open the Repair Documentation tab

From the Vehicle Details tab, navigate to the Repair Documentation tab.

Step 2: Add Media to the Repair

Desktop

Click the (+) Add button on the right side of the screen.
In the Upload Media window, select Upload and choose your files.

Mobile

Mobile users can choose from three quick-access media buttons:

(+) Add Button : Upload files directly to the repair from your device.
(+) Images Button : Opens your camera for quick photo capture.
(+) Video Button : Opens your video camera for quick video recording.

Step 3: Label Media

Click the text area directly below a media item.
Enter a label (e.g., Front Bumper Damage, VIN Label, Before Tear Down).

Optional Media Management

Move Media

Hover over any media item and click the arrow icon.
Select the bucket (media category) where the file should be moved.

Hide Media

Hover over a media item and click the eye-with-slash icon to hide it from public view.

Important: Hiding media does not delete it. It prevents the media from being visible on customer-facing outputs.

What's next?

With media added and labeled, link it to repair lines and clear documentation requirements.