New repair screens: what moved where

The repair page has new tabs and a new status button. Here is where things are now.

The tabs
Photos
The repair plan
Review, share and repair details
What is new

The tabs

Before	Now
The Vehicle Details tab	The Vehicle tab
The Repair Documentation tab	The Media tab
The Repair Plan Setup tab	The Plan tab
The Share tab	Same name. It shows once the status is Ready to Send.

Photos

Before	Now
+ Add on a computer	Import, at the top of the Media tab
+ Add, + Images and + Video on a phone	Tap Import at the top. Then tap Take photos, Record video or Choose from device.
Typing a label under a photo	Click Add on a red checklist item. The app names the photo. Or click the label under a photo to pick or type a name.
The Pre-Repair Documentation and Repair Documentation lists	The checklist on the Media tab. On a phone, it opens first. Tap View All to see your photos. On a computer, it is on the left.

Media tab of an In Progress repair on a computer: the checklist on the left, the photos on the right with a label under each one, and Import above the photos

Media tab on a phone: the Checklist and View All buttons and the Import button at the top, with the checklist under them

The repair plan

Before	Now
The link icon on a repair line	On the Plan tab, click the repair line. Then click From media.
The trash can that removes links	Tick a repair line. The trash can is in the bar at the bottom. It also removes the line's color.
Preview Repair Plan	At the top of the Plan tab. On a computer, it says Preview.

Plan tab on a computer with one repair line clicked, the Linked Documentation panel on the right, and Shortcuts, Preview and Auto Link at the top right

Before	Now
Send to Review	Send for Review, at the top of the page
The Share icon	The Share tab. On a Ready to Send repair, Send Portal at the top of the page opens this tab too.
The pencil next to the RO number	Click the three dots at the top right. Then click Edit Repair.
Changing the car and insurance details	You cannot change these in the app. They come from the estimate. Fix the estimate in CCC ONE and send it again.

Do not see a button? A Basic User or Central Reviewer does not see every button. Nobody can change a repair that is in review or archived.

What is new

The checklist names your photos. If an item starts with #, the checklist also links the photo to its repair line. See Add photos and finish the checklist.
On a computer, Open on phone texts a link to your phone. See Take photos with your phone.
Send for Review warns you about missing items. It does not stop you. See Send a repair for review.
You can share by text message. Pick email, text or both for each person. See Share a repair by email or text.
Your customer sees a new page. See After you share: what the customer sees and how replies reach you.
Click the status at the top of a repair to see each step. See Find a repair and follow its status.

Top of a repair on a computer with the Repair status panel open under the status, showing the steps In Progress, Needs Review, Ready to Send and Portal Sent

What to do next

For a whole repair, see Your first repair, start to finish.

Stuck?

Click Help in the menu to send us a message. You can also email help@collisionclarity.com.