Manage Locations

Add, edit, and organize your repair shop locations. Locations are used to organize repairs and team members across your organization.

Before you start: You need the Organization Leader or Admin role to manage locations.

View your locations

  1. Click Locations in the sidebar. You'll see a list of all locations with their name, Location ID, address, and active repair count.

    [Screenshot: Locations page showing location list with name, ID, address, and active repairs]

Add a new location

  1. Click Add Location.
  2. Enter the location name, address, and contact information.

    [Screenshot: Add Location dialog with form fields]

  3. Click Save. The new location appears in your locations list and is available for team member assignment and repair filtering.

Edit a location

  1. Click on an existing location in the list.
  2. Update the name, address, or contact details as needed.
  3. Click Save to apply changes.

How locations work

Good to know:

  • Repairs are associated with a location. The All Locations dropdown on the All Repairs dashboard lets you filter repairs by shop.
  • Team members are assigned to locations. This determines which repairs they can access and work on.
  • Some settings (like Standard Documents and Required Links) can be scoped to specific locations.

You're all set!

You've completed the Collision Clarity onboarding guide. Here's a quick recap of what you've learned:

  1. Log in and explore the platform
  2. Create portals from your estimating system
  3. Upload documentation and link it to line items
  4. Review and send repair plans to insurers
  5. Manage your team and configure requirements

Need help? Click Contact Support in the sidebar or reach out to your Collision Clarity account manager.

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