Big update: phone photos and new repair screens
Collision Clarity has a big update. You can now take repair photos with your phone. The repair page is new. So is the page your customer sees.
Take photos with your phone
Your photos and videos go from your phone straight into the repair. You do not need to email photos to yourself. You do not need to plug your phone into the computer.
On your computer
- Open the repair.
- Click Open on phone at the top right.
- Click Send link. Your phone gets a text.
On your phone
- Tap the link in the text.
- Tap Import. Then tap Take photos.
- Take your photos. Then tap Done.
Your photos show on the Media tab on your computer.
The first time, the app asks for your mobile number. You do this once.
Already on your phone? Open the repair and tap Import. You do not need a link.
You can also send one checklist item to your phone. See Take photos with your phone.
The repair page has new tabs
- Vehicle has the car and insurance details.
- Media has your photos and the checklist.
- Plan has the repair lines. You link your photos to them here.
- Share shows once the status is Ready to Send.
Looking for a button that moved? See New repair screens: what moved where.
Your customer sees a new page
The link you share opens a new page. It shows the car, your shop's details and two tabs.
- Repair plan lists the repair lines. The customer clicks a line to see its photos.
- Media shows the photos, videos and documents on the repair.
Photos you hid do not show. To see the page yourself, click Preview on the Plan tab.
See After you share: what the customer sees and how replies reach you.
See everything that changed
This page covers the biggest changes. For the full list, see New repair screens: what moved where. It shows each button that moved and what is new.
What to do next
For a whole repair, see Your first repair, start to finish.
Stuck?
Click Help in the menu to send us a message. You can also email help@collisionclarity.com.