Connect CCC ONE through Secure Share

Connect CCC ONE to Collision Clarity so your estimates can come in. You set this up once, in CCC ONE.

• Open Secure Share in CCC ONE
• Add Collision Clarity
• Wait for us to connect your shop
• Find your estimates in Collision Clarity
• If something goes wrong

Before you start

• You need CCC ONE administrator rights. If you do not have them, ask your CCC ONE administrator to do these steps.

Open Secure Share in CCC ONE

Follow the steps for the CCC ONE you use.

CCC ONE Desktop

1. Click Configure at the top right.
2. Click CCC Secure Share in the menu.

CCC ONE Web

1. Click your initials at the top right.
2. Click Settings in the menu. The settings page opens.
3. Click Secure Share on that page. The Secure Share page opens.

Add Collision Clarity

Start on the Secure Share page in CCC ONE.

1. Click Collision Clarity in the list of apps.
2. On the Add App screen, the Info step comes first. Click Next at the bottom right.
3. On the Settings step, look at Event Type, Payer Type and Insurance. They tell you when CCC Secure Share sends data.
4. Click Next.
5. On the Confirm step, slide the switch that says Swipe to enable.
6. Click Next.
7. On the Finish step, click OK.

You are done in CCC ONE.

Wait for us to connect your shop

CCC ONE says you are all set. But your estimates do not come in yet. First, the Collision Clarity team connects your shop. Allow up to one business day.

Collision Clarity does not show a message when your shop is connected. To check, or if you need it sooner, email help@collisionclarity.com.

Find your estimates in Collision Clarity

After your shop is connected, send an estimate from CCC ONE. For those steps, see Start a repair: create the portal and check the details.

Then look for the estimate in Collision Clarity.

1. In the menu on the left, click Create Portal. On a phone, tap the three lines at the top left to open the menu first.
2. Look under the New tab. Your estimate is in the list.

If something goes wrong

You do not see CCC Secure Share in CCC ONE. You may not have CCC ONE administrator rights. Ask your CCC ONE administrator to do the steps on this page.

You set it up, but no estimates arrive.

• Look on the Create Portal page. New estimates are not in All Repairs. See Find your estimates in Collision Clarity.
• Still missing? Email help@collisionclarity.com and ask if your shop is connected. Tell us your shop name and the RO number.
• When we say your shop is connected, send the estimate again from CCC ONE.

What to do next

Still setting up? See Set up your shop. Ready for a repair? See Your first repair, start to finish.

Stuck?

Click Help in the menu to send us a message. You can also email help@collisionclarity.com.